Phone and Fax Information

Managing your phone from the web

By entering the following web link you can administer phone options such as User Settings, Directory features, Personal Address Book, and Speed Dials via a web user interface.

Open a web browser window and type the following address:
User ID: WVSOM network username
Password: WVSOM network password
Note: if you receive a security error, click "Continue to this website".

Training Handouts

Forwarding Telephone through Self Care Portal

User Guides

Cisco 7945/7965

Cisco 8945

Cisco 9971

WebEx Guide

Fax from email

  1. Create a new email in Outlook as you would normally.

  2. Enter a subject and type the message, as you would fo for an email

    • Note: the subject will be displayed on the coversheet of your fax.

  3. In the recipients field (the To:field) enter the number you wish to send a fax with the following syntax:

    • As an example, to fax to 3048675309 you would address it Do not include a 9 but if the call is long distance please include the 1 in front of the telephone number.

  4. If needed, add any attachments to the email as you normally would. They will be rendered as additional fpages on the fax.

  5. Click send to send the fax as you normally would an email. You will receive a notification back on the delivery status of the fax transmission. 

Receiving a fax within Microsoft Outlook

If you are designated to receive incoming faxes they will be delivered to Outlook as an email message with an attachment. The message body will contain information about the fax along with an image of the first page of the fax. The full fax transmission will be attached as a PDF image.

Quick Reference

All extensions are 4 digits. For example, the help desk extension is 6246.
If the issue is not critical, please submit a Service Request

An outside line requires the 9 prefix.